The Nigeria Immigration Service (NIS), in collaboration with the Repatriation and Departure Service (DT&V) of the Dutch Ministry of Justice and Security, Netherlands, has concluded a five-day Hostmanship training and certification exercise for over 176 of its officers.
The initiative, which involved selected personnel from Batches 6 and 7 cohorts drawn from various State Commands and Special Formations across the country, was specifically designed to enhance “hospitality, respect, and human dignity” in the Service’s delivery to the public.
A key element of the partnership saw ten outstanding officers chosen by the Dutch team to undergo further rigorous training and evaluation in the Netherlands.
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These officers will eventually become certified Hostmanship trainers, tasked with spreading the culture of excellent service delivery across the NIS.
This achievement was highlighted as a major milestone, as it marked the first time an entire batch of officers has been certified simultaneously.
Speaking at the event, Janwillem Konig, Senior Advisor to the Board of Directors of the Dutch Repatriation and Departure Service, praised the NIS for its dedication to sustaining the Hostmanship initiative and commended the newly certified trainers.
Ronald Sonnemans, Deputy Ambassador of the Embassy of the Netherlands, also lauded the NIS for integrating the “art of Hostmanship” into its operations.
He expressed his personal admiration for the Service’s professionalism and hospitality, referencing the “warm reception” he consistently receives upon entering Nigeria.
In her closing remarks, the Comptroller General of Immigration, Kemi Nandap, expressed gratitude to the Government of the Netherlands for its sustained support and valuable partnership.
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She voiced confidence that the certified Hostmanship trainers would successfully transfer the acquired knowledge to their colleagues, thereby deepening the culture of hostmanship within the Service.
She also charged the officers selected for the upcoming Batch 8 training to be worthy ambassadors of the Service.
