The National Information Technology Development Agency (NITDA) has announced that major technology companies, including Google, Microsoft and TikTok, deactivated more than 13.5 million accounts in 2024 in line with Nigeria’s Code of Practice for online safety.
The disclosure came following the submission of the 2024 compliance reports under the Code of Practice for Interactive Computer Service Platforms and Internet Intermediaries, a regulatory framework jointly issued by NITDA, the Nigerian Communications Commission (NCC) and the National Broadcasting Commission (NBC)
The Code requires large platforms to register in Nigeria, comply with local laws, pay relevant taxes and adopt measures to protect users from harmful content.
According to NITDA, the compliance reports showed that users filed a total of 754,629 complaints last year, resulting in the removal of 58.9 million pieces of harmful content. A further 420,439 items were initially taken down but later restored after successful appeals. In addition, 13,597,057 accounts were permanently closed or deactivated for violations of platform rules and the Code of Practice.
NITDA boss hails steps towards safer digital environment
In a statement signed by its Director of Corporate Communications and Media Relations, Hadiza Umar, NITDA described the development as an important step towards creating a safer digital environment in Nigeria.
“The submission of these reports marks a significant step towards fostering a safer and more responsible digital environment for Nigerian users,” the statement read. “Building a safer digital space requires sustained collaboration and engagement among all stakeholders. We remain committed to working with industry players, civil society and regulatory partners to strengthen user safety measures, enhance digital literacy, and promote trust and transparency in Nigeria’s digital ecosystem.”
The agency commended Google, Microsoft and TikTok for their continued compliance, adding that transparency through the publication of such reports was essential for accountability in Nigeria’s digital governance framework.
Introduced in 2022, the Code of Practice was designed to strike a balance between fostering innovation and protecting users.
NITDA said the latest compliance disclosures showed progress but warned that safeguarding Nigerians from online harm required more than regulatory enforcement, urging continued cooperation between technology companies, regulators and civil society.
